Refund policy

Returns & Refunds

• Returns accepted within 7 days of delivery. Items must be unused, in original packaging, and in saleable condition.

• Opened skincare, beauty, and intimate items cannot be returned for hygiene reasons.

• Damaged or faulty items? Contact us within 48 hours with a photo — we’ll replace or refund.

• Return shipping is the customer’s responsibility unless the item is faulty or sent incorrectly.

• Refunds are processed within 7–14 business days after inspection.